You are greeted when you walk in, asked if you need any assistance, and large items are carried to your car for you. You just can't ask for better care and service than that! The staff is very knowledgeable, so I don't have to spend an arm and a leg to a mechanic when I can just ask the crew at Autozone for the info I need! I needed a new battery and the man helping me told me exactly what type I needed, what type was better for the price and the amount of driving I do, he then installed it for me. Granted I'm nobody's fool when it comes to common car maintenance, so that's why I knew he knew what he was doing and I could be rest assured that my purchase will be followed by more!