On the final day when the employee came to pick up the equipment I was ready to pay the bill in full then. He told me that since I had already put down a deposit he didn't expect the bill to be more than 1000.00$ total including my 500.00$ deposit. I received the bill by email on 8/9/16. I was shocked when I opened it up to find a grand total of 1570.20$. As I reviewed the bill I found that I was charged for things like " Content Manipulation, carpet detach and relay, and haul debris" I had no idea what content manipulation meant and as far as the carpet detach the employee told me it would be "no cost to remove the carpet". And as far as the relay THEY DIDNT EVEN DO THE WORK. My apartment complex completed the work. And as far as hauling the debris they used the dumpster not even 100ft away from my door at my apartment complex!I called the administrator and asked her why the bill was so much. I let her know that much of the items on the list were either not agreed upon or I was told I wouldnt be charged for it. I also let her know that this was coming straight out of my pocket and not from insurance. She said "oh well that makes a difference" " when insurance covers the service we put a lot of items on there we wouldn't usually charge , like cleaning a light switch" WHAT?WOW! It is companies like this that abuse coverage. She adjusted my bill to remove the ridiculous charges and it was still over 1000.00$ that I owed. I let her know that at the time of the equipment pickup the employee told me it wouldn't be any more over 1000.00 total including my deposit. I was still looking at a bill that was 1500.00. I emailed her and politely let her know that I was still not comfortable paying for parts of the service that were not agreed upon or simply not even communicated to me. She replied with a very snarky email telling me that I was "confused". I do not write reviews but I felt like potential customers need to know how this place does business. BEWARE!!!

Dear Joe, Here I am with this little rooster rug and gettreated like royalty at Magic Carpet. Thanks so much to all of you. Judy C.

Joe & Staff, We can't thank you all enough for all of your hard work at our home and retal properties. Thank you, Kelly G.

Mike just cleaned our carpets and he did a GREAT job. took out all the stains our old dog left us.....Very nice rep for your company & we'll be sure to request him every time we use your services.~Susan L'hommedieu

~Thank you Magic Carpet for working "Magic" on our carpets!!! They truly came out good as new. We are ready for the holiday season! ~thanks again!~ Maureen Loring

We just had our carpets cleaned and the technician was friendly and courteous. He did a pre-clean walk through with me and i was able to point out a few areas taht were soiled. He did a great job and I would highly recommend Magic Carpet's services. William Hubble

Sue/Joe: First, a GIANT thank you to Joe and especially Dan for getting-out to the club on an emergency basis this morning. Dan is an exceptional employee...which I imagine you may already know. He was sitting in his truck when Joe called him at 6:10a. He was at work early because he "...figured we'd have problems with all this rain..". That act, coupled with Joe's action in getting him to our place quickly saved us perhaps thousands of dollars in electrical and hi-end fitness equipment damage. I'm going to make sure the boys get lunch on me today! JD. Thank you Magic Carpet!!! Jeffrey A. Daigle

Sue/Joe: First, a GIANT thank you to Joe and especially Dan for getting-out to the club on an emergency basis this morning. Dan is an exceptional employee...which I imagine you may already know. He was sitting in his truck when Joe called him at 6:10a. He was at work early because he "...figured we'd have problems with all this rain..". That act, coupled with Joe's action in getting him to our place quickly saved us perhaps thousands of dollars in electrical and hi-end fitness equipment damage. I'm going to make sure the boys get lunch on me today! JD. Thank you Magic Carpet!!! Jeffrey A. Daigle

We highly recommend Magic Carpet for water damage clean up. We had a flood in our basement and after we made the call to them, they were in our home in record time. They were very helpful and knowledgable about what we should do to prevent further damage. They had to remove sheetrock across the whole perimeter of our room and even remove our marble floor in our bathroom. The job they had was very invasive and their team of employees worked very well together. They were very profesional and I highly recommend them. Thank you very much Magic Carpet!!Pam Bonnvie, Falmouth, ME