Great food, amazing staff, strong reasonably priced drinks & they always have the games on!

The person working proceeded to tell me that this was a bank error not their's. She said that the bank doesn't know what I tipped so they just add a number on but it will actually clear for the correct amount. I proceeded to show her where it had cleared on my bank mobile app and she proceeded to tell me she had to have a paper copy. I got a little tude at this point and got very mouthy as I left to waste my time and my gas for their mistake. I got back with the printout and still got tude when I talked to her about it. I was very vocal at this point and I hope all the customers that were in there check to see what their bill actually posts as when it comes out of their account. I also made it very clear that I will be posting this all over the internet and I will be calling their boss as well for their lack of customer service skills. I got my money back but only after wasting my time and gas as well as having to get some major tude. Ridiculous!

When I go into the Gatway I am always glad to see so many people up at the bar and laughing and having a good time with Jack. I think that is why half the people go in there, to see and talk to Jack. They also have a really good choice of food and is GREAT!!! They also just started baking there so now after you have lunch you can choose from cake, pie, or cookies (depending on if the cake ran out).

It is just a good and fun enviroment!!!!