The front desk lady was very rude. I was upset because my puppy was sick. She was heartless .. until she saw I had plenty of money.. then her attitude changed.. It was early in the morning and we were up all night with our sick puppy.. I guess I did not look like I was good enough .. She was nice when I was paying my bill of $300.00... She should NOT be at the front desk.. The Dr. was super nice.

I had an unpleasant encounter with the woman at the receptionist desk. I called and asked how much a check up would cost and let her know I'd be stopping by. She seemed nice enough but when I came to the office she asked what I wanted before even greeting me. I told her I was the one who called about the cost of a check up and she looked at me like a was an idiot and said in a very annoyed tone of voice "You need an appointment to see the doctor. And we don't have any openings until next Wednesday." I did not feel welcome at the facility and will not be returning. I hope their standard of customer service is NOT like this with everyone that comes in. I'm sure the doctors are competent but the woman at the front desk is representing the establishment very poorly.

The doctors are caring and the facility is clean and well run. We went thru a training class there and very thankful we did.

Dr. Darnell and staff are exceptional. They provide excellent service and are caring and compassionate. They go above and beyond. I highly recommend to anyone.