Went to Oaks for therapeutic deep tissue massage to break up scar tissue on my back. Was treated like royalty. I was impressed with Sarah's knowledge & courtesy. It was obvious to me that Sarah knows her business. I was given an expert massage & was treated with the utmost courtesy by everyone on staff. Would highly recommend.

The owner have the worst customer service skills. He has a issue with african american. He lump all african american in one catagory. He kept saying yall people. I paid for my services with no problem. As I was waiting for the rest of my party to get finish. He told me to leave the building. I was just sitting waiting not causing no problems.

I have been going to this spa for over 10 years. It has never disappointed me. The entire staff is accommodating and friendly. I have seen Joan Marconi for most of those years. She is a rare find with sterling qualities in her character and her abilities as a massotherapist. She is enthusiastic and has a broad range of knowledge and skill. I would not hesitate to recommend this lovely spa to anyone.Peggy Zimmer, Rocky River, Ohio

Oaks offers an exceptional experience that allows one to transcend, even if for a fleeting moment, the normal bounds of everyday life. Through the gentle touch of their hands, the trials and tribulations of repetitive life stresses melt away. A wonderful experience for anyone seeking relaxation or relief from physical mental and spiritual pressures.