Al Schwartz at Mr. Appliance has provided us with the most quality, reliable, dedicated, professional, and honest service experience ever! I have a small ULine refrigerator that was freezing and melting food, and the door wouldn't close properly. He had to come back several times to diagnose and repair the unit because the original appliance seller sold us a faulty unit with missing parts. Mr. Schwartz kept his promise to retain his original price quote for diagnostics and repair even though he spent many hours to fix it. The refrigerator now works better than when we purchased it new! Mr. Schwartz is an engineer who I believe can fix anything, and I highly recommend him.