Karen E. I find the work done on my car, that was extensive was repaired properly and I never had to return for any repairs. Ed is fair and straight forward. If there is nothing wrong he will tell you. I won't go to anyone else for my repairs. They are very trustworthy. The receptionist was all about business and I like that. Will send anyone needing help to A & E Automotive Repairs, Newport News, VA.

First time with A & E They were recommended to me for inspection. Owner was VERY accommodating - which is always a good sign - and as I was leaving, someone else was arriving that had been referred. You know, you feel like ur always rolling the dice with a new or unfamiliar auto shop for fear of dishonesty... but NOT here :) Quick n & out, very accommodating and I so appreciated it. Didn't pick my car apart for unnecessary fixes either :) Finding an honest mechanic is like tryna find a needle in a haystack & I was impressed with this place. so I will definitely return.

worst customer service in town, not reliable. Don't waste your time if you value it... They asked me to comeback at different days and time very time I stopped by to finally tell me after the 5th stop that they were booked for the next 2 weeks. No thank you, but I will never return

outstanding when he can help, but was turned down twice to get my truck inspected. my truck broke down on a busy intersection on my way there to find out that it wouldn't get inspected today, it would have to wait till saturday. i told him yesterday my check engine light was on, no big deal . i have never had a problem in the past, just don't know what's going on. i came home after someone else helped me and it's getting inspected by someone else too. mr thornton said he found the parks for my emergency breaks when you said you couldn't . he isn't inspecting the truck, but i think i will start going there instead

I have been going to Ed (mechanic)for years he is very honest affordable and just a nice he also will work with u as far as a payment plan and since he has know our family for awhile he doesn't always make us pay full price like the other day we had our car towed to him and he didn't charge us for labor so I really recommend him to everyone as their main mechanic

needs to have a website with info on it