I've taken my kids to this location for over 10 years. Today Dr. Hiener no longer wanted me and my kids as a customer because he said we questioned his prescription. And he did this after the eye exam was complete and paid for. He created a scene, with the support of his staff, making it look like I was causing an issue. Mackenzie did a great job of putting words in my mouth and gas-lighting. She waited at the door of the office and watched us leave and then threatened to call security. Be very careful if you are customer that asks questions or make Heiner or his staff feel in anyway like they have made a mistake. Luckily I have video of today and will be filing a complaint. I know I'm not the only one whose had this experience.