I do not recommend anyone going to this store. There is something not right about a manager who comes in and takes all the stock of a product to initially "hide" it from someone.
It's shady, not the first time it has happened or we've been told that a product is not available because of "unknown reasons."
Not only is it shady but there's a suspicion around that there might be something illegal going on with them.

I will NEVER spend my money here again and I urge all of you not to give your business to them either.

The staff was always friendly however but that's the only good thing I gotta say about them.

Great accessories and deals BLAST plum it powder now 10 dollars and amazing great place to enjoy a Friday night with friends

Cloud Nine has a TON of glass! They have cheaper pieces for those of us who cant afford the brand names and most of them are just as good! I can find anything I need there and I go there all the time.

Love Cloud Nine smoke shop. Staff is helpful and polite. C*se is great and very knowledgeable about the product line. Dak**ta is super cute and very sweet/funny/friendly. The product line is the best I have seen in Central Florida and pricing is highly competitive. Hookah bar portion has a great atmosphere and reasonable prices. Bottom line if you need tobacco pipes, wide product selection, accessories, good prices, and friendly customer service look no further than Cloud Nine Melbourne FL.

Put them on the stove burner. Wait until the corners are lit to the top, the coals should look about half lit at that point. Use your tongs and flip them over. Wait until the corners are fully red again and you are set.



Now when you put them on the bowl put them in a triangle pattern (3 Coals) or across from each other (2 Coals). About every 15-20 minutes you should ash your coals on the Coal Carrier or Ash Catcher on your hookah, flip them so the blackest side is facing up on the bowl and rotate from their previous position.



Make sure you have plenty of holes in your foil/screen and they are big enough. Insufficient air flowing down around them will have them unlight.



If you have a fan on, turn it off, if your AC vent is pointed towards your hookah turn it off. You may need to use a wind cover because there is too much air flow where you are smoking, making the unlight quicker. Unlike the flow of air when smoking room or outside air circulation can remove the heat from the coals instead of keeping them lit.

Newly remodeled and knowledgable staff. Comfy place to sit and smoke, Staff lets the customers pick the music or play their own cd's and change the tv channel!. Huge selection of glass compared to other shops in the area and they had so many useful products, detoxifiers, glass cleaners, rolling papers, incense and herbal aromas. Definately a great place to chill!

knowledgable staff. Comfy place to sit and smoke, Staff lets the customers pick the music or play their own cd's and change the tv channel!. it's like a big living room with wait staff! Huge selection of glass compared to other shops in the area and they had so many useful products, detoxifiers, glass cleaners, rolling papers, incense and herbal aromas. Definately a great place to chill!

Today I bought a 48 pack of coals from this store. I went home, put the coal on the stove- had it flaming red hot- then put it on the hookah and within a few minutes the coal went out. I lit up the coal three more times, and it still wouldn't burn. So I went back to Cloud Nine and tried to exchange it for a different pack. I didn't want my money back, JUST a better pack of coals. But they wouldn't exchange it for me, EVEN WITH THE RECEIPT.

This is a huge bummer for me because this is my first shopping experience with them. It's a pity that they have now permanently lost my business over a cheap pack of coals that they could have easily exchanged.