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Details
HoursCLOSED NOW
Regular Hours:
Mon - Sat
Sun

Contact Info

Phone:

Main - 401-283-8597

ExtraTollFree - 888-327-7153

Address:
355 Atwood Ave Cranston, RI 02920

Reviews

1
1 Reviews
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Synoptic 1.

05/15/19

2 Reviews1
1.0

I called O’Reilly Auto Parts for part # MOOG K6187T (Idler Arm) . O’Reilly matched the price and I said I’ll be in. Upon entering the store I asked for the part and someone brought out a Master Pro idler arm. I was just ready to pay when I looked at the box and it said Master Pro. I said I asked for the MOOG. Then , the counter person said that will be more money. I said I specifically made mention of MOOG and the part number to the counter person via the telephone. The manager said he could not match the price given him.

I wasted my time, gas and lost money in not being able to receive the correct part. I filed a document online to O’Reilly and never heard from them. I called also in speaking with Stephanie as she said the district manager would be in touch with me within twenty-four hours. Never heard from anyone, nor did any ever address this issue.

* I can corroborate every word verbatim for all my calls are logged. We shall not be bringing any customer support to O’Reilly. This is the classic bait and switch method.
* Pictured is the correct part I did not receive from O'Reilly but purchased at Home Depot in Warwick, a trustworthy store.

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Categories
Automobile Parts & Supplies, Auto Oil & Lube, Automobile Accessories, Automobile Electrical Equipment, Battery Supplies, Brake Service Equipment, Tire Dealers, Truck Equipment & Parts
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Data provided by one or more of the following: Thryv, Data Axle, Yext.