The dentist seemed to be more concerned about her other patients hearing me scream and her pride, than just giving me enough novacain to complete the procedure. And they did give me nitros oxide too. I'm 46 years old and been to the dentist many times, but this was my first extraction. Now the staff ... THEY WERE GREAT! But ya don't go to the dentist for the staff, you go for the dentist. I believe the dentist's name was Dr. Ali, female. I was there from 12:30pm - 4:45pm for a single extraction and, yes, I did have a 12:30 appointment. There's a TV in each room, which is cool, but the pain ... well, I would just suggest you go elsewhere.