I have been going to Baird Automotive for many years. I have gotten nothing but good service. When I go in or just leave my car. I always get a call before they start working on my car. If you don't need the work you are told so. If they find something wrong that you didn't mention, they fix it. If you want a job done right the first time this is the place. You need to them to check your car out totally you need to tell them that. They don't read minds.